Imperial Appliances are a leading name when it comes to domestic appliance repairs and new appliances. This means we have direct accounts with major manufacturers and have access to information other providers don’t, including details about what each of the error codes mean.
Error codes on Hotpoint washing machines with digital displays are broadcast with a fault code starting with F0, as well as with flashing lights. We’ll use the error codes to identify common problems, but if you need to know what flashing lights on your Hotpoint washing machine mean, just get in touch with us.
Below are a list of the most common error codes that will appear on the digital display of your Hotpoint washing machines, along with the fault type and a description of what’s gone wrong:
| Error Codes | Fault Type | Fault Description | Advice |
|---|---|---|---|
| F01 | Circuit board fault | This usually happens when you cannot select one or more functions | Unplug the washing machine from the mains for at least 2 minutes before reconnecting and trying again |
| F02 | Motor fault | A good indicator of a motor fault would be if the drum is not rotating during a washing cycle | Book a washing machine repair engineer |
| F03 | Temperature sensor fault | A temperature sensor fault could be due to the heating element not coming on | Book a washing machine repair engineer |
| F04 | Blockage or pump issue | In most cases of a blockage or pump problem, the door will not open or, if it can be opened, you’ll see some water inside the drum | We would recommend you check the hoses and filters for any signs of blockage. If you clear a blockage and the problem persists, book a washing machine repair engineer |
| F06 | Door lock problem | If the door won’t open it could be a problem with the door lock mechanism. When the door is closed, the machine will not start a cycle | Check for obstructions in the door locking mechanism. If you can’t find one, book a washing machine repair engineer |
| F07 | Circuit board and/or heating element fault | A common sign of this would be the machine stopping mid way through its cycle, not heating the water, and the pump sometimes running continuously | Book a washing machine repair engineer |
| F08 | Heating element fault | A common sign of this would be the machine stopping mid way through its cycle, not heating the water, and the pump sometimes running continuously | Book a washing machine repair engineer |
| F09 | Software error | Usually indicated by multiple flashing lights on the washing machine. You’ll also find you won’t be able to get the machine to start a cycle on any programme | Book a washing machine repair engineer |
| F11 | Pump fault | Signs include water remaining in the machine and/or not pumping out | Book a washing machine repair engineer |
| F12 | Control error | The machine will not turn on if you have a control error fault | Book a washing machine repair engineer |
| F13 | Temperature sensor fault (for washer dryers only) | Your Hotpoint washing machine and dryer won’t dry clothes properly or at all if it has a temperature sensor fault | Book a washing machine repair engineer |
| F15 | Heater fault (for both washing machines and washer dryers) | A heater fault for washing machines and washer dryers indicates that the machine isn’t heating or drying clothes | Book a washing machine repair engineer |
| F16 | Drum lock sensor fault | This error code means that the sensor controlling the position the drum stops in is not operating properly | Book a washing machine repair engineer |
| F18 | Data error (internal) | The display and/or functions may not work properly. We suggest turning your machine off at the sockets for a few minutes, waiting a couple of minutes, and then reconnecting it | Unplug the washinng machine from the mains for at least 2 minutes. Then reconnect and try again. If the fault remains, book a washing machine repair engineer |
| F19 | Fan motor or heating element error (for washer dryer only) | Machine will not dry properly or at all | Book a washing machine repair engineer |
If your machine is displaying any of the above errors and you can’t get to the root of the problem by yourself, call Glotech today to book a washing machine repair engineer on 0800 0546 326 (Available Mon-Sat, 8.30am to 5.30pm).
Hotpoint error codes are subject to change at any time, so the advice here might not be relevant to your specific machine. Also remember that, if you decide to inspect or repair your machine yourself, you must always unplug it from the mains and exercise caution.
| LCD Display Code | LED1 | LED2 | LED3 | LED4 | LED5 | Possible fault |
|---|---|---|---|---|---|---|
| Fault 01 | OFF | OFF | OFF | FLASH | OFF | Motor triac short circuit: check motor and module connections |
| Fault 02 | OFF | OFF | FLASH | OFF | OFF | Motor jammed or tacho error. Machine thinks that motor is not turning. Check the motor for faults and all connections |
| Fault 03 | OFF | OFF | FLASH | FLASH | OFF | Temperature problem. NTC short or open circuit. Check thermistor and module connections. |
| Fault 04 | OFF | FLASH | OFF | OFF | OFF | Machine thinks is constantly empty. Pressure switch stuck on empty. Check pressure switch and hoses. Check module |
| Fault 05 | OFF | FLASH | OFF | FLASH | OFF | Machine thinks it has water stuck in it. Pressure switch jammed on. Check product is pumping out correctly and there are no blockages. Check pressure switch and pipework. |
| Fault 06 | OFF | FLASH | FLASH | OFF | OFF | None |
| Fault 07 | OFF | FLASH | FLASH | FLASH | OFF | Heater or heating problem. Check heating element and connections. |
| Fault 08 | FLASH | OFF | OFF | OFF | OFF | Heater problem. Check pressure switch heating element and connections. |
| Fault 09 | FLASH | OFF | OFF | FLASH | OFF | Software setup issue. Try reprogramming EEPROM. Could be faulty board |
| Fault 10 | FLASH | OFF | FLASH | OFF | OFF | Pressure switch not sensing. Check water is pumping out correctly, pressure switch and pipework. |
| Fault 11 | FLASH | OFF | FLASH | FLASH | OFF | Pump not activating, check drain pump connections and wiring. |
| Fault 12 | FLASH | FLASH | OFF | OFF | OFF | No communication between cards, check module connections, modules. |
| Fault 13 | FLASH | FLASH | OFF | FLASH | OFF | None |
| Fault 14 | FLASH | FLASH | FLASH | OFF | OFF | None |
| Fault 15 | FLASH | FLASH | FLASH | FLASH | OFF | None |
| Fault 16 | OFF | OFF | OFF | OFF | FLASH | None |
| Fault 17 | OFF | OFF | OFF | FLASH | FLASH | Door lock error. Check that door is functioning correctly including latch. Check door lock and connections. Be careful that this has not also caused a problem with the control board. |